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Human Resources Coordinator – Benefits

Ropes & Gray, LLP
Boston, MA
United States

About Ropes & Gray
Ropes & Gray LLP is a preeminent global law firm focused on providing the highest-quality advice on our clients’ critical legal and business issues. Our global team of 2,500 talented professionals regularly helps clients meet high-stakes challenges, solve complex problems and achieve key goals. These colleagues work together across a global office network that includes offices in Boston, Chicago, Hong Kong, London, New York, San Francisco, Seoul, Shanghai, Silicon Valley, Tokyo and Washington, D.C.

We are a contemporary firm that can bring more than 150 years of legal and institutional history to bear on the challenges clients face in today’s 24/7 global business environment. Our collaborative approach gives our clients—which include many of the world’s most respected companies and institutions—ready access to leading corporate, litigation, transactional and regulatory lawyers whose knowledge and experience span industries and geographies.

With an international presence, we focus on a number of key industries, including private equity; asset management; life sciences and health care; investment banking; technology, media and telecommunications; and consumer and retail. Our clients include global industry leaders, financial institutions, investment firms, private equity firms, hospitals and health care organizations, educational institutions, and individuals.

We have consistently been recognized for our leading practices in many areas, including private equity, M&A, finance, asset management, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring.

Ropes & Gray is an equal opportunity employer.

Job Summary

The Benefits Coordinator will serve as the primary point of contact for inquires from lawyers and support team members and will be responsible for a broad range of administrative functions supporting the benefits and well-being team. These functions include, but are not limited to, administration of employee benefits programs, oversight of benefits enrollment, invoicing, and managing benefits general deductions. The Benefits Coordinator will be a benefits subject matter expert and will work with lawyers and support team members to resolve questions, issues, and provide information and education.

Essential Functions

Manage Benefits inbox and phone line, providing optimal experience for firm members
Create self-billing invoices and monitor incoming vendor invoices
Manage general deduction process
Resolve issues in partnership with applicable benefits vendors and internal resources
Participate in annual open enrollment, providing information, education, and enrollment support
Perform benefits new hire orientation
Provide auditing and reporting support
Participate in broader Benefits and Well-Being and Human Resources projects as applicable
Education, Experience and Skills

2 years’ benefits experience. Bachelor’s degree preferred.
Proficiency in Microsoft Office suite.
Experience using human resources information systems (PeopleSoft preferred).
Excellent written and oral communication, organizational and interpersonal skills.
Positive attitude, good attention to detail, critical evaluation skills and commitment to excellent customer service.
Organized team player, with the ability to handle multiple tasks simultaneously.
Professional, flexible and able to work independently or under the direction of managers.
Able to perform under stressful conditions in a thoughtful and courteous manner.
Maintains discretion and confidentiality.

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