President of Growth, Operations, and Impact

President — Growth, Operations & Impact
Job Description (Fully Remote Role)

We are seeking a strategic and results-oriented leader to serve as our President of Growth, Operations, and Impact. In this crucial role, you will be responsible for building and managing Diversity Lab’s infrastructure as we grow and evolve, including how we sustain operational excellence, manage our pipeline of new and evolving experimental projects, engage our team, clients, and community, and leverage data and technology to drive change.

You will lead a talented operations and data team and partner with key stakeholders internally and externally to harness the power of science, data, and technology to positively impact inclusion, equity, and diversity in the legal profession and beyond.

About Diversity Lab

Diversity Lab works with law firms and legal departments across the country to architect fair, equitable, and inclusive talent systems. By embedding structure, accountability, and transparency, our pilots – grounded in data and behavioral science – level the playing field so everyone has an opportunity to thrive and advance into leadership. Over the last 10 years, we’ve partnered with more than 400 leading law firms and legal departments across the US, Canada, and the UK to test, measure, and share the outcomes of 25+ innovative pilots to increase inclusivity in law.

Our inaugural pilot – the OnRamp Fellowship – is now the largest re-entry program for lawyers returning to the profession after an extended career hiatus. To date, we have placed more than 120 women lawyers, one-third of whom are racially and ethnically diverse, with top law firms and legal departments across the US.

To inspire others to develop and experiment with innovative initiatives such as the Fellowship, we launched the Women in Law Hackathon in 2016 and the Diversity in Law Hackathon series in 2018. These first-of-their-kind pitch competitions brought together law firm partners, legal department leaders, talent experts, and law students to generate ideas to increase diversity and inclusion in the legal profession.

The Mansfield Rule is an idea that was generated by one of the Women in Law Hackathon teams and further developed by Diversity Lab. Launched in 2017, Mansfield now includes 350+ firms and 80+ legal departments in the US, the UK, and Canada. The Certified firms have made measurable progress in increasing diversity in leadership.

In 2020, Diversity Lab launched the Move the Needle Fund, the first-ever collaboration among four law firms, legal departments, and a dozen community leaders designed to test and measure a dozen research-backed “bias interrupters.”

In celebration of our 10th anniversary in 2024, Diversity Lab is hosting a “Moments to Movements Hackathon” with 100+ law firm and legal department leaders to encourage iteration and elevation of many of the existing inclusion initiatives we have developed and piloted over the years.

The Skills Needed to Be Effective in This Role

No one is perfect, so we don’t expect one human to embody all these skills. But if you have some key skills and are willing to learn, we encourage you to apply. The primary responsibilities, skills, and qualifications for this role include the following.

Responsibilities

Infrastructure & Impact:

- Oversee the company’s growth, sustainability, and impact in collaboration with other Executive Committee members and Diversity Lab’s Advisory Council

- Oversee the iteration and impact of new and evolving data-driven, tech-supported experiments — including Mansfield for Inclusive Teams, Diversity Dividends Collective, Pay Equity Analyses, Move the Needle Fund, and more — that minimize bias in workplace talent systems and solve industry pain points

- Work with the Director of Data Management, Analytics & Reporting to:

- Facilitate a data strategy that drives a valid, practical, and consistent analysis of both baseline and progress metrics for all of our experimental pilots

- Translate raw data into actionable insights for our team and clients to inform strategic decision-making and measure impact

- Review and administer data governance policies and procedures to continue ensuring data quality, security, and privacy as conditions evolve

- Work with the Head of Client & Community Engagement to strengthen and expand marketplace connections and partnerships, enhance relationships with existing clients, and increase our client base of law firms, legal departments, and corporations

Operations:

- Work with the Head of Project Management to streamline and oversee project planning and execution, ensuring efficient and effective processes and outputs for the benefit of our teams and clients

- Work with the Senior Director of Operations & Talent to oversee our human resource management efforts, including policies and procedures, as well as talent acquisition, development, and advancement

- Manage our technology infrastructure, resources, and contractors to ensure usability, functionality, and alignment with organizational needs (e.g., cloud and data management platforms, business and document management tools, website and email hosting systems, machine learning and AI)

- Plan and allocate resources to ensure the efficient and successful completion of projects

- Identify opportunities for continuous improvement across all operational areas and mitigate risks, including managing insurance policies and security protocols

- Work with outside counsel to ensure compliance with all legal and regulatory requirements

Leadership & Collaboration:

- Guide and partner with teammates to grow and advance professionally while successfully serving clients’ needs

- Seek and maintain a deep understanding of clients’ perspectives and challenges through marketplace news and regular client interaction with individuals and groups of clients

- Collaborate and problem solve with teammates, clients, and other stakeholders

- Oversee the strategic direction and success of additional company projects as needed

Skills & Qualifications

- Deep Legal Industry Knowledge:

- 15+ years of experience in law firm talent management (e.g., lawyer recruitment, development, compensation, performance reviews, promotions, DEI) and significant experience in leadership roles with operational responsibilities, such as overseeing and managing business functions, teams, data, budgets, and technology resources

- Knowledge of legal department structures and experience collaborating with corporate in-house leaders

- Knowledge of labor and employment laws

- Strategic Thinking: Ability to see the big picture, plan ways to achieve long term goals, and develop projects into scalable and sustainable movements

- Change Agent: Experience planning, executing on, and achieving change management outcomes leveraging behavioral science, data, and technology to drive business results

- Collaboration Skills: Ability to successfully work with colleagues and clients, including facilitating effective communications and relationship-building, and demonstrating a high EQ

- Leadership: Capable of leading and inspiring teams; excellent interpersonal relationship skills, including responsiveness and a willingness to solve problems in a friendly, diplomatic, and efficient manner; ability to guide and mentor teams to ensure the production of high quality, accurate, and impactful work product

- Analytical Skills: Excellent analytical, problem-solving, and decision-making skills; proven ability to translate data into actionable insights and communicate them effectively to non-technical audiences

- Adaptability: Ability to pivot, adapt, and constantly flex with project iterations, staffing changes, and marketplace drivers while listening to, integrating, and sharing feedback; strong desire to continue learning and growing professionally

- Communication Skills: Successfully represent Diversity Lab with clients and in the community through speaking engagements, articles, and other mediums

- Core Professional and Technical Skills: Ability to set goals and meet deadlines in a fast-paced, highly adaptive environment; adept with Google Suite (Docs, Sheets, Forms), Word, Excel, and other tools with the ability to learn new tech and software quickly

- Passionate: Active commitment to and passion for creating inclusive and equitable workplaces and communities

Team Structure

As a member of Diversity Lab’s Executive Committee, this role will work in collaboration with the CEO, President of Inclusive Talent Systems, Senior Business and Policy Advisor, and our Advisory Council of 15+ law firm managing partners and legal department leaders. This role will lead a talented team of approximately eight operations and data professionals and collaborate closely with more than 25 teammates, advisors, and contractors across the company.

Location Details

- The role is full-time remote work; reliable internet and telephone access are required

- Must be U.S. based; applicants will be fully considered regardless of their location within the U.S.; however, the following locations, where numerous teammates are located, are preferred: Boston; New York City, San Francisco Bay Area, New Jersey, Houston, and Washington, D.C. Metro Area

- Travel domestically and internationally is expected, potentially 3-4 times per year

Benefits

We offer a 401(k) program featuring a 4% employer match, as well as a basic life insurance policy with a $50,000 benefit for which the premium is paid in full by the organization. Employees are entitled to participate in group health and dental insurance policies. Diversity Lab covers 15% of company-administered health plan premiums for both employees and dependents and covers 50% of company-administered dental plan premiums for both employees and dependents. Teammates are also welcome to contribute pre-tax income to a Health FSA, Dependent Care FSA, and/or Health Savings Account, subject to federal rules and regulations.

To support our team members’ ongoing growth and development, Diversity Lab provides each team member with an annual professional development allowance and a wellness stipend.

Regular, full-time Diversity Lab employees accrue three weeks of paid vacation per year. Employees who have been with the company for three years or more accrue an additional week of paid vacation time per year. The company offers employees eight days (64 hours) of paid Sick and Safe Time per year and observes 11 paid holidays. Diversity Lab may provide additional paid time off at its discretion (e.g., we typically provide paid holiday time between Christmas Eve Day and New Year’s Day each year).

The anticipated salary range for this role is $175,000-$185,000.

We hope you decide to apply. Send your resume to info@DiversityLab.com.