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Litigation Support Analyst

Ropes & Gray LLP
Washington, DC
United States

About Ropes & Gray
Ropes & Gray LLP is a preeminent global law firm focused on providing the highest-quality advice on our clients’ critical legal and business issues. Our global team of 2,500 talented professionals regularly helps clients meet high-stakes challenges, solve complex problems and achieve key goals. These colleagues work together across a global office network that includes offices in Boston, Chicago, Hong Kong, London, New York, San Francisco, Seoul, Shanghai, Silicon Valley, Tokyo and Washington, D.C.

We are a contemporary firm that can bring more than 150 years of legal and institutional history to bear on the challenges clients face in today’s global, 24/7 business environment. Our collaborative approach gives our clients—which include many of the world’s most respected companies and institutions—ready access to leading corporate, litigation, transactional and regulatory lawyers whose knowledge and experience span industries and geographies.

With an international presence, we focus primarily on the asset management, technology, life sciences, health care and real estate industries. Our clients include global industry leaders, financial institutions, investment firms, private equity firms, hospitals and health care organizations, educational institutions and individuals.

We have consistently been recognized for our leading practices in many areas, including private equity, M&A, life sciences, health care, finance, investment management, hedge funds, tax, real estate, intellectual property, commercial and securities litigation, government enforcement, antitrust, and privacy and data security.
Ropes & Gray is an equal opportunity employer.

Under the direction of the Litigation Technology Manager, the Litigation Support Analyst is responsible for all intermediate processes handled by the Litigation Technology Department. This position will work independently, on small to medium sized matters, assist senior team members on large/complex matters, and delegate tasks to the junior members of the team as they support the firm's clients and case teams.


Consult with case teams and senior litigation technology team members to assess and support technology needs, and act as junior project manager throughout all stages of the litigation process.
Responsible for the hands-on technical support for litigation workflow tasks such as database creation and maintenance.
Oversee data loading, formatting and delivery by junior team members.
Perform processes to normalize, mass edit or deduplicate data. Overlay existing records in workspace. Design coding layouts, create fields, and advises case team on database design. Run search term reports and prepare electronic documents for case team s review. Export or produce records in a format that meets the project requested delivery specifications.
Work with senior litigation technology professionals to manage vendors, assuring deliverables meet requested specifications, and are delivered on schedule and on budget. Oversee data acquisition and delivery to vendors.
Work with senior litigation technology professionals to review details on a matter in order to provide case team with optimal technology solutions, such as the use of analytics. Troubleshoot and recommend technical solutions to case team issues.
Utilize Relativity, Concordance, LAW, Microsoft Access, Excel, Adobe, LiveNote, CaseMap, Outlook, Lotus Notes, Sanction, vendor repositories, and editing and conversion tools
Perform Quality Control measures on all processes to ensure incoming and outgoing data files meet project-specific and industry standards.
Maintain chain of custody tracking spreadsheets for data received and loaded for each project.
Communicate, correspond and interact with clients and outside entities under supervision of attorneys and senior litigation technology professionals.
Provide one-on-one or case team training and teach fundamental litigation technology classes in attorney and staff training programs. Serve as a mentor to and provide leadership and training for Litigation Support Technicians.
Comply with department and firm administrative procedures and policies.
Assist with firm and department projects as needed and perform other work-related duties as assigned.
Responsible for working on client, firm and department related projects for 1600 hours per year with a minimum of 1400 hours being billed to client-related work.


Able to maintain strict confidentiality of the firm's internal and personnel affairs.
Able to interact effectively and professionally with all levels of personnel, including attorneys, paralegals and technical support personnel.
Able to work as part of a case team and also independently at times.
Able to be a proactive self-starter.
Able to learn new skills as technology evolves.
Possesses excellent attention to detail and follows through on deliverables.
Flexible and able to respond quickly and positively to shifting demands and opportunities.
Able to work under tight deadlines, handle multiple, detailed tasks and anticipate when help will be needed from department members.
Team-oriented and able to share information, goals and opportunities.
Able to plan, organize, prioritize and carry out multiple related activities.
Able to meet changing deadlines
Able to effectively work in a multi-office environment and a culturally and educationally diverse environment.
Available to work overtime and flexible for national or international travel at short notice.


The successful candidate will have a bachelor s degree and a minimum of three years of litigation technology support experience
Requires working knowledge of the litigation process and a strong understanding of the use of technology to support litigation efforts, specifically e discovery.
The position will involve significant contact with lawyers and paralegals and require strong interpersonal, communication, project management and technology skills.
The candidate must be a self-starter, highly organized and a team player.
Knowledge of Microsoft Access, Visual Basic, XML, SQL or other programming a plus.


Incumbent is expected to work the hours necessary to fulfill the responsibilities of the position. The above job description is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. Firm management reserves the right to amend and change responsibilities to meet business and organizational needs.