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Director of Training Technology

Orrick, Herrington & Sutcliffe LLP
New York, NY
United States

Location: Wheeling, New York, and Washington D.C.
Job#199588

Orrick currently has an exciting opportunity for a Director of Technology Training. This position can be based in our Global Operations Center in Wheeling, WV or in our New York or Washington D.C. offices.
Orrick is again one of the Fortune 100 Best Companies to Work For, the annual list that recognizes companies with extraordinary workplace cultures. Selected among hundreds of companies that Fortune considered this year, Orrick is one of only five law firms to make the 2018 list.

Your Responsibilities:

You will be responsible for the vision, strategy, planning, communication and execution of information technology related training for lawyers and staff.
You will build positive relationships with the Firm’s Senior Leadership, Information Technology Leadership, Innovation Team, Technology Committee, Lawyer Development, Human Resources and Office Administration to:
• Identify education objectives enabling users to utilize the technologies of the firm to more effectively and efficiently deliver client services.
• Define the most effective instructional methodologies while focusing on practice and business operations work processes.
• Identify and secure the necessary resources for education tools, course development and delivery.
• Collaborate in promoting, scheduling and securing lawyer and staff participation in training, whether self-paced tutorials, e-learning, webinars or classroom settings.
• Obtain and use student feedback on instructional methodologies and knowledge improvements to refine education programs.
A key responsibility will be to develop and implement a training strategy focused on our lawyers that will improve adoption of our current technologies, share standard methodologies, and lead to more efficient and effective application of technology in client service delivery.
You will provide leadership and professional development to information technology training staff and other individuals having responsibility for training. You will work closely with the IT Project Management Office to prioritize and deliver effective programs for key technology initiatives and with the Communications team to develop focused and effective technology-related communications.

Your Qualifications:

• A bachelor’s degree from an accredited university or college or equivalent combination of education and experience. An advanced degree is preferred.
• A minimum of ten years training experience, including five years of training program management.
• A proven background in training and development in a professional service environment; significant experience in the legal services industry and the training of lawyers is beneficial.
• Advanced communication skills including the capability to communicate effectively with all individuals in the firm.
• Be able to present ideas comfortably in public forums, including excellent group facilitation skills.
• Excellent writing and editing skills, as well experience developing communications programs for technology projects and training programs.
• Direct, recent experience with e-learning development, curriculum design, training methodologies and online education.
• Thorough knowledge of adult learning principles and course design techniques, as well as the understanding to identify and fulfill adult student needs.
• Deep knowledge of the issues and implications of in-class and distance learning, along with mitigation strategies for dealing with them.
• Experience in administering a Learning Management System.
• Experience in direct management of five (5) individuals or more.
• Experience in international and multilingual environment is preferred.
• The talent to build dedicated teams among personnel in various offices.
• Adept to creative problem-solving skills, including the ability to create unrivaled solutions to complex, non-routine issues.
• Excellent organizational and analytical skills, with the aptitude to independently set work objectives and methods.
• Commitment to responsiveness and flexibility, with a high degree of initiative coupled with the dexterity to work in a high energy multi-functional team environment.
• An ability to travel (~25% of the time).

Orrick is a leading global law firm with a particular focus on serving companies in the technology, energy and financial sectors. We are recognized worldwide for delivering the highest-quality legal advice and for our culture of innovation and collaboration.

Our formula for success is simple—we provide the highest quality service to our clients and we hire the brightest and most talented individuals at every level. As an employer of choice we will provide our employees with challenging work, training opportunities, team oriented culture, and the opportunity to work with the best talent in the legal profession

Our Global Operations Center in Wheeling, West Virginia, is home to more than 300 members of our team. Established more than a decade ago, it was the first centralized administrative operation in a major law firm.

Orrick offers a friendly work environment, competitive salary, and excellent benefits.

Please visit www.orrick.com for more information about the firm.

To submit your resume and cover letter for this position, please visit our Paralegal and Professional Staff listing at www.orrick.com/careers/.

No phone calls please.