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Director of Communications

Fenwick & West, LLP
Mountain View, CA
United States

Fenwick & West is a top-tier law firm with an open and inclusive culture. With more than 400 lawyers and 400 employees in Silicon Valley, San Francisco, Santa Monica, Seattle and New York, we work with companies on the cutting edge of technology, life sciences and cleantech. For more than four decades, our firm has helped some of the world's most recognized companies become and remain market leaders. We are proud to have been named one of the Best Places to Work in the Bay Area for the twelfth year.

The Director of Communications is responsible for the quality, cost and business impact of the firm’s externally and internally facing content. This position can be based in any of our U.S. offices.

Working with a dedicated team of managers and specialists, the individual:
• delivers exceptional content for marketing and business development purposes.
• oversees the timing and cadence of all communications for balance and impact.
• maintains a library of foundational marketing content that can be reused.
• continuously enhances the firm’s brand and reputation in the marketplace.
• provides exceptional writing and editing services, emphasizing storytelling principles.
• deeply understands and champions leading corporate communications practices (with particular emphasis on digital channels).

Responsibilities Include:
Strategy: Working with the Business Development (BD) team and firm leadership, creates and directs an overall editorial program and calendar that is renewed periodically in response to market developments.

Digital Content: Personally accountable for the advancing the firm’s capabilities in digital content – in particular, the web site.

Team Leadership: Lead a diverse team of managers and specialists, and is responsible for prioritizing the team’s work, measuring the throughput and quality, expanding capabilities and competencies, and managing individual performance.

Vendor Management: Manage a significant budget for external vendors, as well as a list of approved vendors and reviews the quality of their deliverables.

Operational Effectiveness: Drive continuous efficiency and improvement within the Communications team. Aim to establish operational processes and manage work, creating clarity of roles and responsibilities, and defining workflows.

Collaboration: In collaboration with the BD and Marketing Technology (MarTech) teams, ensures that the firm’s content and communications stay aligned with the business’s overall goals and objectives.

Desired Skills & Qualifications:
- Strong understanding of cross-administrative issues and be able to identify areas of opportunity and propose process improvement that require coordination among multiple firm functions (Finance, IT, KM, etc.).
- Must be a player-coach who can work both independently and with a team, be self-motivated and inspiring, be highly adaptable and flexible with an ability to change direction when needed.
- Demonstrated ability to take a strategic approach to hiring, interviewing and teambuilding that identifies strong-performing employees who can quickly integrate with team and leverage their strengths, while being open to change and furthering their skill set.
- Exceptional communication skills, both in verbal and in written form. Ability to be a digital storyteller and convey complex messages and concepts in a simple, clear and convincing manner.
- Understanding of the firm, its clients and go-to market strategies, and leverage multiple resources and sources of information to develop strategic guidance for the MarTech team, firm leaders and PGLs, reflecting anticipated attorney and client needs.
- Demonstrated ability to conceptualize all aspects of projects, communicates overall context/strategy/high-level project goals, and inspires participation at all levels in an efficient and effective manner.
- Ability to develop complex, multi-project plans that understand firm goals, priorities, and resource constraints.
- Anticipates significant problems and efficiently resolves most with minimal input; develops creative, feasible solutions to advanced problems, effectively advocates for adoption of proposed solutions and develops process for them.
- Be decisive, a strategic planner, manage multiple tasks and deadlines, have excellent problem-solving skills, have strong business and budgeting acumen, and display calmness and composure under stress or uncertainty, inspiring the same in direct reports.

Reporting to the Senior Director of Marketing & Business Development, the qualified candidate will have at least 12 years of progressively responsible experience in a corporate communications function. Experience within a matrixed professional services environment preferred - Law, engineering, accounting, and investment banking. Proven and successful experience leading a multifunctional team of communication specialists and an expert user of digital communication platforms, preferably have previously led a digital transformation program. Bachelor's degree in a related field such as Business, Marketing or Public Relations. Master's degree preferred. The equivalent of this in working experience is also acceptable.

To be fully considered for this position, please apply directly online: