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Benefits Coordinator

Boston, MA
United States

Job Summary

The Benefits Coordinator will serve as the primary point of contact for inquires from lawyers and support team members and will be responsible for a broad range of administrative functions supporting the benefits and well-being team. These functions include, but are not limited to, administration of employee benefits programs, oversight of benefits enrollment, invoicing, and managing benefits general deductions. The Benefits Coordinator will be a benefits subject matter expert and will work with lawyers and support team members to resolve questions, issues, and provide information and education.

Essential Functions
Manage Benefits inbox and phone line, providing optimal experience for firm members
Create self-billing invoices and monitor incoming vendor invoices
Manage general deduction process
Resolve issues in partnership with applicable benefits vendors and internal resources
Participate in annual open enrollment, providing information, education, and enrollment support
Perform benefits new hire orientation
Provide auditing and reporting support
Participate in broader Benefits and Well-Being and Human Resources projects as applicable

Education, Experience and Skills
2 years’ benefits experience. Bachelor’s degree preferred.
Proficiency in Microsoft Office suite.
Experience using human resources information systems (PeopleSoft preferred).
Excellent written and oral communication, organizational and interpersonal skills.
Positive attitude, good attention to detail, critical evaluation skills and commitment to excellent customer service.
Organized team player, with the ability to handle multiple tasks simultaneously.
Professional, flexible and able to work independently or under the direction of managers.
Able to perform under stressful conditions in a thoughtful and courteous manner.
Maintains discretion and confidentiality.